Ethics & Web Design

I think ethical standards are important. The purpose of this site is to provoke discussion about the role of ethics in web design. If you care about ethics, please share your ideas.

Reader Comments

Picture of Stephanie Stephanie

Great post! I couldn’t agree more. This extends beyond web design as well. I recently had an experience where I felt like the clients in your post. I went to a new eye doctor for a yearly eye exam. I know I don’t know much about eyes, but I needed new glasses. That appointment was the most frustrating and insulting experience I’ve ever had.

When I asked what the doctor was putting in my eyes all she said was, “All eye doctors do this, this isn’t anything new.” Well, it was new to me, and even when I’d tell her that she would just get frustrated, roll her eyes and sigh, and still wouldn’t answer my question.

After about an hour of similar conversation including her telling me that despite my career (I happen to be a web designer) I shouldn’t be sitting in front of a computer for more than 2 hours a day, and that I have bad posture, she finally said, “I can tell you are a very picky person. You should think about that and what that means.” She was upset I was asking questions??

Needless to say, I will not be going back to see her. These are my eyes and I want to know what’s going on. I guess she just thought that since she’s the expert I should trust her, but her unwillingness to explain what I thought were simple questions made me not trust her. I was also baffled by was her attitude, showing me that she clearly didn’t think my questions were worth answering.

I just find it interesting how some people assume that they don’t need to explain what they are doing just because they know more than others. Get off your high horse please.

What are your thoughts on this?

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About Me

Hi, I’m Dennis Kardys. I’m an experience designer living in Chicago and Design Director at WSOL. You can contact me at Check out some other things I’ve written here: WSOL Blog - Design.